Store Policies

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

[Covid-19] When will I get my order?

Our fulfillment times for all products/t-shirts/phone cases/etc. may be slightly longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

It’s difficult to predict the shipping times at present. For the best indication, use the above estimated order fulfilment times and then add an additional time for shipping on top. 

Where will my order ship from?

We work with on-demand order fulfilment companies with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbours in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbour’s, get in touch with us via the contact page with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

How are your products made?

We work with several print-on-demand drop shippers. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at via the contact page.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at the contact page within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!

Return to the Shop

My favourite products to design are the ones that we use in the every day.

Sharing coffee with dearly beloved in the morning sipping from a seadragon mug.

Or waking in the pre-dawn hours and filling a travel mug with much needed coffee to admire the fresh beams of a morning sunrise.

Other times it’s the hot ginger tea that brings back the warmth after a winter cold water immersion.

They’re the things I remember and treasure most.

Thank you for your support.

Marlon Quinn